Feedback and Quality Assurance
Your satisfaction with our service is extremely important to us. We welcome comments or suggestions that help us to improve the service we provide. We will always request feedback after each mediation and are grateful to clients that take the time to assist us in this respect. If you do have any comments at any stage of a mediation please contact our partners Dr. Zaza Elsheikh (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Kathy Tormann (This email address is being protected from spambots. You need JavaScript enabled to view it.).
To submit your feedback form online, please click here
If you are however unhappy about any aspect of our service, we would be happy to discuss this with you. This document provides details of the our complaints procedure.
