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The Base
Dartford Business Park
Directions: Please click the tab 'Book a MIAM or Mediation'


01322 314 820

Latest News

EU Commission has launched a public consultation on mediation in the EU. Deadline is 11 December 2015.

Thought for the day

'Any fact facing us is not as important as our attitude toward it, for that determines our success or failure. The way you think about a fact may defeat you before you ever do anything about it.' Norman Vincent Peale

Commercial Debt Recovery

Plumbers, electricians and builders may have monies withheld due to allegations of poor workmanship or a dispute about the extent of works that were agreed at the outset and therefore included (or not) in the initial estimate of costs. These amounts are usually less than £20,000 which makes the decision to instruct lawyers a difficult one because of the additional cost of doing so. An advocate will not provide legal advice but will be able to help write letters before action notifying the other party of the intention to commence legal proceedings if an invitation to mediate or an offer to settle is not accepted.


C realised that she would need to rewire the whole house before she moved into the house she had just exchanged contracts on. Whilst carrying out the agreed works, she realised that there were several other defects which had not been obvious through a structural survey. C sought to subtract the monies due on completion because she felt she had been misled. When this was resisted C threatened to withdraw from the purchase. An advocate spoke to the vendors on her behalf and a settlement was achieved.

Mental Health

A was frustrated that her doctors did not believe that she was intolerant of her medication because they believed she was suffering from schizophrenic paranoia. An advocate was able to attend meetings between A and the health professionals and a medical action plan was agreed that was acceptable to both parties


A patient died whilst under B's care. B was suspended pending investigation. Although the Coroner's inquest did not find that B was negligent, his suspension was not lifted. An advocate helped him prepare his statement to be submitted in the form of a grievance.